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Vacation Rental Policy
Reservations
Reservations can be made:
- Online
- Phone: Toll free 1-888-534-4489 or directly
1-508-896-0222
We accept:
- Personal Checks
- Master/Visa Cards
We are sorry but we do not accept American Express
Lease
After making a reservation a lease agreement will be emailed
or mailed to you, which is due within 7 days after your
reservation is made.
Payments
Reservations before April 27th:
- 50% of the rental fee plus a $95 nonrefundable
administration fee
Reservations after April 27th:
- Full rental fee plus a $95 nonrefundable
administration fee
Security Deposit Insurance
For each rental, Leighton Realty, LLC charges the Renter a
non-refundable $55 fee for an insurance policy offered by Travel
Guard called Security Deposit Protector (SDP). If, during a stay
at the rental property an insured person, cause[s] any damage to
or theft of, real or personal property of the rental property as
a result of inadvertent acts or omissions, Travel Guard will
reimburse the policyholder for the cost of repair or replacement
of such property up to a maximum benefit of $1,500. The SDP plan
does not cover negligent or willful and wanton conduct. Renter
must notify Leighton Realty, LLC of any damage or theft to the
Rental Property during occupancy, or this plan is void.
If you have questions regarding their policies, please call
Travel Guard at 866-221-8080 (US), 715-295-5452 (Abroad),
reference Product# 008172 and mention that you will be renting
through Leighton Realty, LLC. Please note that the SDP is
non-refundable. Please view the
Travel Guard SDP Brochure
for a coverage outline.
Accommodations
Our Rental Properties are privately owned and reflect the
taste of each owner. Every effort has been made to ensure
accurate and complete information on the websites and in the
lease. However, Leighton Realty, LLC cannot be held responsible
for typographical errors, omissions, price changes and changes
made by owners in furnishings, equipment, bed arrangements, etc.
Should Renter arrive for his/her vacation and find that the
Rental Property is not what he/she anticipated, there will be no
refund, nor can Renter be moved since each Rental Property is
individually owned.
Cleaning
Rental units are cleaned before and after your stay.
Cleaning Deposit
Renter agrees to maintain the cleanliness of the Rental
Property (both inside and outside) during the occupancy and to
leave the Rental Property thoroughly clean and in good condition
upon departure. A $100 cleaning deposit is required which can be
made either way by:
- Credit Card Authorization (Your credit card won’t be
charged. We will only put a $100 hold on it)
- Check (We will deposit the check upon receipt)
Reimbursement of the deposit or credit card hold release shall
be subject to inspection of the Rental Property. Checks will be
issued or credit card hold will be released within thirty days
of departure provided the Rental Property was left in proper
condition as specified in departure checklist that is issued
upon check-in.
Linens
Please refer to individual unit description.
Towels
We are sorry, but we do not provide towels for any of our
rental units.
Travel Insurance
Renters are encouraged to protect their vacation investment
through the purchase of travel insurance. If Renters elect not to do so, no
refunds will be provided for cancellations, delays, or disruptions normally
covered by the insurance policy. If Renter purchased Travel Insurance (see
charged items on page 1) he/she can view the
Travel Guard Insurance Flyer
or for a detailed outline of coverage view the
Travel Guard Insurance Brochure
For any questions regarding their policies please call Travel
Guard at 1-866-221-8080 (US), 1-715-295-5452 (Abroad), reference
Product# 008573 and mention that you will be renting through us.
Please note that Travel Insurance is non-refundable.
Cancellations, Changes & Refunds
In the event of cancellation, a refund minus a service fee
of 25% of the total rent rate will be made if and only
if rental property is re-rented. The $95 administration
fee and $55 SDP are non-refundable. If rental
property is not re-rented, cancellation will
result in the forfeiture of the total rental amount paid. All
notice of cancellation must be in writing.
There is a $55 fee to change Renter’s reservation after Agent
has received the contract signed by Renter.
Should the owner of any rental property elect to remove their
rental property from our rental program, the Renter shall not
hold Leighton Realty, LLC liable. In such an instance, the
Renter will be relocated to comparable accommodations determined
by the Agent. If comparable accommodations are not available,
the Renter will receive a full refund. Leighton Realty, LLC is
not responsible for events beyond their control, i.e. inclement
weather, natural disasters, travel delays, maintenance issues,
national security crisis, etc.
Humidity and Allergies
Agent cannot guarantee that a specific humidity level,
temperature, or hypoallergenic condition can be maintained
within the property.
Occupancy Limits
Renter agrees that no more persons than indicated in the
occupancy limit will spend the night in the Rental Property at
any time. This limit includes all children and any guests. This
policy is strictly enforced. Renter agrees that non-compliance
and/or misrepresentation of the occupancy limit is grounds for
immediate termination of this agreement without refund of rental
monies and that Renter and Renter’s party will be required to
leave the Rental Property.
Check-In
Check-in is between 3:00pm and 5:00pm on the date of your
arrival (No earlier than 3:00pm, since rental units need to
be cleaned and inspected)
Check-out
Check-out is 10:00am on the date of departure (No later than
10:00am, since Rental Properties need to be cleaned and
inspected). Upon check-out Renter will be offered a chance to
reserve the same property during the same week next year.
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